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If your order has already payment processedВ or shipped, it will be considered as an original purchase and processed as any other return following our store policies.Д¬ustomer has 24 hours after delivery to inform us if the products they received are damagedВ / defect or wrong item.ДЄny refused shipments will incur a 25% penalty and issued a store credit.ДЄny bank disputes resulting in store credit reactivation will incur a 30% reactivation fee and be re-issued remaining store credit immediately upon confirmation of bank resolution by customer. If you wish to cancel your order after placing your order onlineВ you will be charged a 15% cancellation fee and issued a monetary refund and that should be in 24 hours after order placed.

Questions? Email us at Cancellation, Damaged Product, Disput es, & Refused Packages Please note, the cost of Return Assurance is nonrefundable. Return Assurance is currently only offered on orders shipping to addresses in the United States. We will deduct the standard $12 return shipping fee from your refund when processing the return.

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We are unable to offer free return shipping on eligible item(s) returned. SeelВ will provide a prepaid return shipping label for domestic orders. To initiate a return, please follow the instructions provided in yourВ Seel confirmation email and submit your return at Returns must be initiated within 5 days from the date your package is marked as delivered by the carrier. Some exclusions will apply.ДЄll standard return policies apply to eligible item(s).The item(s) must be new, unworn, unwashed, in the same condition in which you received them, without any traces of perfumes or other applied scents, and in the original packaging with tags attached. WeвЂ™ll calculate the cost based on all eligible items in your cart.

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If you donвЂ™t add Return Assurance, you may still have the option to receive store credit or exchange the item depending on the standard return policy (for full details see. YouвЂ™ll have the option to return eligible items for a refund by adding Return Assurance at checkout. Get peace of mind while shopping when you addВ Seel Return Assurance.

please note: you can not request returns whenВ pay by your gift card or store credit.ДЄny purchases where a gift card / store credit totals 50% or more of the total purchase price, are not eligible for returns and are considered final sale.

Any taxes, duties or customs duty fees incurred for international orders are non-creditable and are the responsibility of the customer.

If you received free shipping or discounted shipping on your order, the shipping cost will be deducted from your exchange.

Your package must be postmarked within 3В business days of receiving your Return Authorization Number (RA#).

You can learn more aboutВ Seel Return Assurance below. If you want the option to return sale items and receive a refund, you should addВ Seel Return Assurance to your order during checkout. Please note, Sale items, Clearance items, and items purchased with Store Credit / Gift Card are FINAL SALE and are not eligible for exchanges or refunds unless you addВ Seel Return Assurance. Return authorizationВ numbers will be issued to eligible items.

To return an order that you purchased withВ Seel Return Assurance, please use the Seel Returns PortalВ and follow the instructions in theВ Seel Return Assurance policy below and your Seel order confirmation email.

To return an item(s) please email: order numberВ and the reason for return.

The products are not worn, used, washed or damaged andВ the original tags/labels/original hygiene sticker(s) are attached.

The products are received into our warehouse within 14 days from deliveryВ (As documented by relevant courier).

Any items you wish to return, you must contact us and request a return within 5 days of delivery.

This falls under our Terms and Conditions : If you want the option to return for a Refund, you should addВ Seel Return Assurance to your order during checkout. If you are not 100% satisfied with item (s) you have receivedВ from FOSTANI, you can easily return them!ДЇOSTANI provide full Store Credit as long as the product is received in new condition.

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